Wellesley, Mass. - August 29, 2011 - THINKstrategies, Inc., the leading strategic consulting company focused on the business implications of the on-demand services market, announced today that BMC RemedyForce Service Desk has been named the latest winner of the Best of SaaS Showplace (BoSS) Awards program, which is aimed at promoting the measurable business benefits being delivered by today's Software-as-a-Service (SaaS) solutions.  

The BoSS Awards is an ongoing program of THINKstrategies' new Cloud Computing Showplace which recognizes SaaS companies that are producing tangible business benefits for specific user organizations. These benefits can include increased sales, lower costs, higher customer satisfaction, faster operations and greater profitability.
 

BMC is a global leader in IT management solutions. The Remedyforce Service Desk delivers a simple and fast IT service management solution that increases IT service desk productivity by automating the entire IT support process with pre-configured, ITIL®-based incident, problem, self service, change, and inventory management processes. cloud-enabled service desk, self-service, and inventory management capabilities Hosted on the number one SaaS platform from Salesforce.com, Remedyforce enables IT departments to take advantage of BMC's 20 years of service management leadership delivered on a proven, trusted cloud infrastructure.

An example of the measurable benefits of BMC's Remedyforce solution is the Department of Health and Human Services (HHS), the United States government's principal agency for protecting the health of Americans and providing essential human services, especially for those who are least able to help themselves.

HHS' Medicare program is the nation's largest health insurer, handling more than 1 billion claims per year. HHS also manages over 300 other programs administered by 11 operating divisions, including eight agencies in the U.S. Public Health Service and three human services agencies. As a result of adopting BMC's Remedyforce solution, HHS has generated approximately $200,000 in capital and operating expense savings over the last three years, including reduced hardware, engineering, training and support costs.

It is for these reasons that BMC RemedyForce Service Desk has been named a Best of SaaS Showplace Award winner. A summary of the company's winning BoSS Award submission can be found at http://cloudshowplace.com/awardSummary.php?key=2366.

"BMC is committed to innovating IT service management solutions that will revolutionize the service desk and other service support processes for our customers and enable them to reduce IT support costs, improve productivity and customer service," said Rohit Gupta, vice president of research and development at BMC. "The BMC Remedyforce solution is meeting the growing customer demand to access advanced and automated service management processes in the cloud and deliver greater service levels and efficiency."

"In today's turbulent economic environment, it is imperative for public sector agencies to find new ways to effectively support their constituents at reduced costs," stated Jeffrey M. Kaplan, the founder of the SaaS Showplace which is now a part of the new Cloud Computing Showplace, and Managing Director of THINKstrategies, the strategic consulting firm which conceived and administers the Showplace. "BMC Software's Remedyforce IT service management solution is fulfilling this requirement and enabling government agencies and commercial enterprises to better serve their customers."
 
For more information about the rules for applying for a BoSS Award or to find a list of previous winners of the BoSS Awards, go to http://www.cloudshowplace.com/awardprograms/boss.html.
 
Based on the success of the BoSS Awards program which focuses on SaaS solutions, THINKstrategies has launched the Cloud Computing Business Value (CCBV) Awards program to recognize companies which are delivering Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) solutions producing measurable business benefits for their customers. For more information regarding the CCBV Awards, see http://www.cloudshowplace.com/awardprograms/ccbv.php.

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About the SaaS and Cloud Computing Showplace

The Software-as-a-Service (SaaS) Showplace is a part of the newly expanded Cloud Computing Showplace, the largest, vendor-independent, online directory and best practice resource center of SaaS, Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) solutions including Managed Services, founded and administered by THINKstrategies.

The original Showplace was established in 2006 to provide the following benefits,

• Give enterprise decision-makers a quick directory of the leading SaaS providers and a convenient source of valuable insight regarding SaaS trends.
• Give SaaS providers a targeted tool to increase their visibility among enterprise decision-makers, and gain access to key enabling technology suppliers.
• Give enabling technology suppliers a specialized platform to increase industry awareness regarding their SaaS solutions. 

For more information, go to www.cloudshowplace.com.

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About THINKstrategies, Inc.

THINKstrategies, Inc. is the only strategic consulting services company focused entirely on helping its clients capitalize on the unprecedented business opportunities created by the technology industry shift from a product-centric to a services-driven orientation and an 'on-demand' delivery model.

THINKstrategies' mission is to help our clients re-THINK their corporate strategies, and refocus their limited resources to achieve their business objectives. THINKstrategies helps enterprise decision-makers with their sourcing strategies, IT solutions providers with their marketing strategies, and VCs with their investment strategies.

For more information regarding THINKstrategies' unique consulting services, visit www.thinkstrategies.com, or contact us at info@thinkstrategies.com.